server problems Connection Issues And Other Server Related Problems - MEGATHREAD

[Spctaylorc 0]

I cannot connect

 

[smilediver 0]

Same, can't connect. 

[DJ 186]

I restarted the server awhile ago, It is working now.

[Risk 0]

It seems to be doing the same issue once again :\ it randomly completely lags in-game not allowing me to loot or anything and now it will not let me in the server it stays on the loading screen once again.

[StardustOmega 0]

The main server has been down now for at least 20 minutes. Can't log on and the https://redhatgamers.envul.com site says no one is on at the moment.

[Zandaru 0]

any news on when it will be back up?

[Spctaylorc 0]

cant log in >.<

 

[TBorgezHU3 0]

Can't reconect too...

Edited May 19, 2016 by TBorgezHU3

[CrypticGirl 8]

Unfortunately, it will only be back up when Pirahna restarts the server.  Interesting how this happens after what I assume is a daily automated restart.

[DJ 186]

I restarted the server and it is working again. We are having problems with our shared hosting providers, we are currently looking into solutions to fix this problem.

[DJ 186]

Also it is a manual server restart that I do once a day since our game server provider currently doesn't offer automated restarts for some reason.

[CrypticGirl 8]

We're still getting disconnected regularly (every hour, approximately?)

On top of that, I had just bought and read the crossbow schematic before being disconnected without warning.  When I got back in, the game shows that I haven't read the schematic, and it's not in my inventory, but my zcoin balance still reflects having purchased the schematic. =(

[spacelettuce 0]

ya may have to give up on this server

[DJ 186]

Ya this provider is still having problems, however I changed the automatic world saves from 15 to every 4 minutes to help with this until our provider responds to my email about fixing this, since they didn't fix it yet.

[DJ 186]

Our game server provider has recently raised the memory limit usage on their server to 50% higher than what it was before and this should have fixed the random disconnects and restarts and the server should be more stable now. If the server does ever randomly go offline and disconnects everyone please let us know by replying to this post. Also please don't post about our daily server restart at 5 am est.

Also when you post, please let us know how many players was on at the time, if anyone was using an auger or using explosives at the time of the crash and anything else that you may want to add to your post. That way we can be able to optimize and fine tune game-play on our server to help prevent these problems from happening again. Thank you for helping us make a better server.

[CrypticGirl 8]

Everyone got disconnected at about 8:42 p.m. EST.  I don't know how many players were on at the time, but it was during a horde night.

[dsaber66 7]

Server dumped everyone at 6:12 pm, EST. Had to re log after the server reappeared in the list after about one min.

[Buttflap 0]

Want to make a server home but this one is down

[Buttflap 0]

up for 10m and..... down again! I give up on this server. ty hf

[DJ 186]

Yeah this early access game has quite a few bugs and problems still since it is still being developed. We hope to see you again sometime in the future when this game is more stable. Also since this game is only at alpha 14, it has been very rough on us during this past month, hopefully this game will be more stable with the next release. Best regards.

[dsaber66 7]

Was on the PVE server with 24-26 others and it crashed. Still not showing up in my list and the map at Envul is frozen.

[Grayfigure 1]

Indeed.  Has not popped back up yet.

[dsaber66 7]

She's back..

 

[dsaber66 7]

Jeeeeeeezzz, server went down again for 20 mins or so, log back in to find the 1000 cement I had in the mixer with 2000 stone and 1000 sand...GONE. I'm assuming it was lost in the reset. Now I'm seriously considering moving to PVE 2. Is that server remaining stable?

[DJ 186]

I changed the periodic world saves from every 5 minutes to every 1 minute to help fix this. This happens when the server hits the memory limit set by gameservers.com and basically it shutdowns and restarts the server on its own when it hits that set limit to prevent damage to their servers hardware. Since this game is early access and is still being created, this game isn't very optimized yet and leaks memory, causing lag for servers. Memory leaks are a failure in a program to release discarded memory, causing impaired performance or failure. However the second server doesn't have any problems with memory limits since the other company, bluefangsolutions.com that hosts PVE 2 currently doesn't have limits set for their servers. The next major release most likely will be more improved upon as well as be more optimized and I believe it will be released next month but I honestly don't know when.